7spain Casino – Privacy Policy

1. Who We Are

Data Controller: 7spain Casino, operating the website 7spain.club ("7spain", "we", "us", "our"). 7spain is the entity responsible for the collection and processing of your personal data as described in this Privacy Policy. Our primary point of contact for privacy matters is our Data Protection Officer, reachable at the contact details in Section 15 of this policy.

This Privacy Policy applies to all personal data processed in connection with your use of the 7spain platform, including data collected when you register an account, make deposits and withdrawals, play games, contact support, or interact with 7spain in any other capacity.

2. Personal Data We Collect

7spain collects the following categories of personal data, limited to what is necessary for the stated purposes:

• Identity Data: Full legal name, date of birth, nationality, government-issued identification number (e.g., Philippine National ID, passport, driver's license, SSS/GSIS number).
• Contact Data: Mobile phone number (including GCash-linked numbers), email address, and residential address.
• Financial Data: GCash account details, Maya (PayMaya) account details, bank account details (BPI, BDO, Metrobank, or other Philippine banks), transaction history, deposit and withdrawal records.
• Account Data: Username, hashed password, account preferences, session history, bonus and wagering records, game history, and communication logs with 7spain support.
• Technical Data: IP address, device type and operating system, browser type and version, time zone, geographic location (derived from IP), and cookies and session identifiers.
• Usage Data: Pages visited, game sessions played, bet amounts and outcomes, time spent on the platform, and feature interactions.
• Verification Data: Photographs, scans of government-issued identification documents, and selfie images provided for Know Your Customer (KYC) verification.

3. How We Collect Your Data

7spain collects personal data through the following means:

• Direct Collection: Information you provide when registering a 7spain account, completing KYC verification, making deposits or withdrawal requests, contacting support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access the 7spain platform through cookies, server logs, and similar tracking technologies (see Section 10).
• Third-Party Sources: Identity verification data from accredited KYC service providers; fraud and AML screening data from compliance service providers; payment confirmation data from GCash, Maya, and other payment processors.

4. Purposes of Processing

7spain processes your personal data for the following purposes:

• To create, maintain, and administer your 7spain account.
• To verify your identity and age (21+) in compliance with PAGCOR consumer protection requirements and Philippine anti-money laundering regulations.
• To process deposits and withdrawals via GCash, Maya, and other supported payment methods.
• To deliver the casino, sports betting, bingo, live dealer, and other gambling services offered on the 7spain platform.
• To administer bonuses, promotions, and loyalty programs.
• To detect, investigate, and prevent fraud, money laundering, and other prohibited conduct.
• To provide customer support in English and Tagalog via Live Chat and email.
• To send transactional communications (deposit confirmations, withdrawal notifications, account security alerts).
• To send marketing communications where you have provided consent, and to manage consent preferences.
• To comply with applicable Philippine law, including the Anti-Money Laundering Act (AMLA), the Data Privacy Act, and PAGCOR regulatory requirements.
• To improve and develop the 7spain platform through aggregated analytics and user behavior data.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act, 7spain processes personal data on the following legal grounds:

• Contractual Necessity: Processing required to perform the contract between you and 7spain (account operation, payment processing, game delivery).
• Legal Obligation: Processing required to comply with applicable Philippine law (AML, PAGCOR regulations, Data Privacy Act, tax obligations).
• Legitimate Interests: Processing for fraud prevention, platform security, and service improvement, where our legitimate interests are not overridden by your rights and freedoms.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit, freely given consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing with Third Parties

7spain does not sell, rent, or trade your personal data. We may share your data with the following categories of third parties, strictly as necessary:

• Payment Processors: GCash (GXI), Maya Philippines (MPGI), and other authorized Philippine payment service providers, for the purpose of processing transactions.
• KYC & AML Service Providers: Accredited identity verification and anti-money laundering screening providers engaged to assist with regulatory compliance.
• Game Content Providers: Licensed game studios and live dealer operators who supply games available on the 7spain platform. These providers receive only the minimum data required to deliver their services.
• Cloud & Infrastructure Providers: Hosting, data storage, and network infrastructure providers operating under data processing agreements that bind them to equivalent data protection standards.
• Regulatory & Law Enforcement Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where disclosure is required by law or valid legal order.

All third-party processors engaged by 7spain are bound by contractual data processing agreements that prohibit them from using your data for their own purposes beyond the specified service.

7. International Data Transfers

Some 7spain service providers and game content partners may be located outside the Philippines. Where personal data is transferred internationally, 7spain ensures that appropriate safeguards are in place as required by Section 21 of the Philippine Data Privacy Act, including contractual clauses requiring equivalent data protection standards. If you would like information about the specific safeguards applicable to any transfer, please contact our Data Protection Officer.

8. Data Retention

7spain retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account Data: Retained for the duration of the account relationship and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLC requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years in compliance with AMLA and BIR requirements.
• KYC Verification Documents: Retained for the period required by applicable AML regulations, typically five (5) years from the end of the business relationship.
• Support Communication Logs: Retained for a minimum of two (2) years for dispute resolution and service quality purposes.

After the applicable retention period, personal data is securely deleted or anonymized in accordance with 7spain's data disposal procedures.

9. Security Measures

7spain implements technical and organizational security measures appropriate to the nature and sensitivity of the personal data we hold. These include:

• 256-bit SSL/TLS encryption for all data in transit between your device and 7spain's servers.
• AES-256 encryption for sensitive data at rest, including payment credentials and identity documents.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Multi-factor authentication for all internal systems that process player personal data.
• Regular security assessments, penetration testing, and vulnerability scanning of the 7spain platform.
• Incident response and data breach notification procedures compliant with NPC Circular No. 16-03.

While 7spain implements robust security measures, no system is entirely immune to risk. Players are encouraged to use strong, unique passwords for their 7spain account and to enable Two-Factor Authentication (2FA) in account settings.

10. Cookies and Tracking Technologies

7spain uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyze usage patterns. The categories of cookies used by 7spain include:

• Strictly Necessary Cookies: Required for the platform to function (session management, login state, security tokens). These cannot be disabled without impairing platform functionality.
• Functional Cookies: Store your preferences (language, preferred payment method, game display settings) to improve your experience on subsequent visits.
• Analytics Cookies: Collect aggregated, anonymized data about how players interact with the 7spain platform to help us improve its performance and usability. Where consent is required, these are only placed with your permission.

You may manage cookie preferences through your browser settings at any time. Disabling certain cookie categories may affect some 7spain platform features.

11. Your Rights Under the Philippine Data Privacy Act

As a data subject under Republic Act No. 10173, you have the following rights with respect to your personal data held by 7spain:

• Right to be Informed: The right to know what personal data 7spain holds about you and how it is used.
• Right of Access: The right to request a copy of the personal data 7spain holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of personal data where there is no longer a legal or contractual basis for retention, subject to 7spain's regulatory obligations.
• Right to Object: The right to object to processing based on legitimate interests or for direct marketing purposes.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format where processing is based on consent or contract.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of the above rights, contact 7spain's Data Protection Officer using the details in Section 15. 7spain will respond to all valid data subject requests within fifteen (15) business days, or as required by the NPC's guidelines.

12. Children's Privacy

The 7spain platform is strictly for adults aged 21 years and above. 7spain does not knowingly collect, process, or retain personal data from individuals below the age of 21. If 7spain determines that personal data has been collected from a person under 21, such data will be deleted promptly and the associated account will be closed. If you believe a minor has registered a 7spain account, please contact [email protected] immediately.

13. Third-Party Links

The 7spain website may contain links to third-party websites or resources. This Privacy Policy applies solely to the 7spain platform. 7spain is not responsible for the privacy practices of third-party websites and recommends that you review the privacy policies of any external sites you visit.

14. Changes to This Privacy Policy

7spain reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered Players via their registered email address or through a prominent notice on the 7spain platform, with reasonable advance notice where practicable. The "Last Updated" date at the top of this policy indicates when it was most recently revised. Continued use of the 7spain platform following publication of a revised policy constitutes your acceptance of the changes.

15. Contact Our Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or to the handling of your personal data by 7spain, please contact our Data Protection Officer:

• Live Chat: Available 24/7 via the support widget on 7spain.club
• Email: [email protected] (mark subject line: "Data Privacy Request")

Players who are not satisfied with 7spain's response to a data privacy concern have the right to escalate the matter to the National Privacy Commission of the Philippines (NPC), which can be reached through the NPC's official channels.